REFUND POLICY
Our Refund Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Refund Policy at any time.
If you wish, you can cancel your subscription at anytime. No refund will be applicable on the cancellation/termination of a subscription, however you can still use the applicable paid service until the end of its terms you paid for.
Moreover, if we terminate or suspend your account for your breach of the website terms then you will receive no refund or exchange for any unused subscription or payment of any paid service.
However, in a determination to accomplish user satisfaction, if there is an issue, you can contact us for a refund or any other issues through our email info@securecomplexes.co.za.
We take user feedback very seriously and use it to constantly improve our quality of service.
OTHER CONDITIONS
UNETHICAL ORDER & CANCELLATION POLICY
In case of any purchase made through unethical means; by taking advantage of a technical glitch; or by misusing/ the offer terms/guidelines/codes - the particular order/s will be canceled whatsoever and securecomplexes.co.za will not be liable to pay any refund to you in all such cases.
REFUND POLICY
Our refund policies are simple. You can claim a refund by:
We are happy to support you if there is any issue you can contact our back-office team for any inquiry or problem.
If for any reason, our back-office staff confirms the refund. Then, the refund will be made accordingly.
Note: We reserves the right of any changes in the refund policy. Any changes will be updated on our Website.
Methods of Payment and Refund
We will refund your amount to the original payment method, once it has been processed.
Refund Cycle:
The complete refund process normally takes about 5-15 working days from the date of confirmation of refund.
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